Program Lead, Engagement & Retention
Type of Role
About the role:
Read Write Discover’s volunteer Program Lead, Engagement & Retention will lead program strategy to build a robust pipeline for RWD’s tutors that keeps them coming back summer after summer. We’re looking for a results-driven individual who is able to lead our engagement and retention strategy to success.
How you'll make an impact:
Define strategies to increase retention of tutors from summer to summer
Build end-to-end project plans, including ROI success metrics, KPIs, etc.
Employ creative techniques to increase engagement and overall program satisfaction
Collaborate effectively with cross-functional partners for all engagement-related activities
What we're looking for:
Ability to manage multiple projects simultaneously, while also constantly able to produce deliverables
Strong leadership principles, including exceptional people management skills
Experience defining success metrics and developing plans to reach goals
Ability to work independently and with ambiguity, as well as collaborate well with different groups of people
Read Write Discover is a volunteer and student-led tutoring program whose mission is to create equitable literacy opportunities for K-8th grade learners by empowering young leaders to make a change in their communities.